🎉 We’re Growing Our Smile Squad! 🦷✨

Are you bubbly, patient, and LOVE working with kids? Do you believe a trip to the dentist can actually be fun? Then we want YOU to join our team at our brand-new kid's dental office!

We’re on the lookout for superstars with amazing customer service skills and a heart for children. If you’re the kind of person who can turn a nervous little patient into a smiling superhero, this is your chance to shine!

📣 Bring your energy, kindness, and sparkle — and help us create magical dental visits one kiddo at a time!
 

Front Desk Coordinator

Patient Relations

• Greet patients and parents warmly; create a welcoming and kid-friendly environment
• Check patients in and out efficiently while maintaining a positive, calm demeanor
• Answer phone calls promptly and professionally; provide information or route calls as needed
• Explain office policies, treatment plans, and payment options clearly to parents/guardians
• Handle patient complaints or concerns with empathy and escalate when necessary

Scheduling & Appointments

• Schedule, confirm, and reschedule appointments
• Manage the provider’s daily schedule to ensure optimal patient flow
• Coordinate recalls and follow-up appointments
• Handle last-minute cancellations and fill empty slots effectively

Insurance & Billing

• Verify insurance eligibility and benefits prior to appointments
• Accurately enter and update insurance and billing information
• Collect co-pays and balances; provide receipts and financial breakdowns
• Submit insurance claims and assist with follow-ups as needed

Administrative Tasks

• Maintain accurate and up-to-date patient records (digital)
• Prepare charts for upcoming appointments
• Ensure HIPAA compliance in all communications and record handling
• Open and close the office (phones, logs, reports, etc.)
• Order front office supplies and monitor inventory

Team Collaboration

• Communicate effectively with dental assistants, hygienists, and the doctor
• Assist with onboarding new patients and gathering forms or consents
• Support office events, community outreach, or school presentations as needed

Kid-Friendly Office Vibe

• Engage positively with children to reduce dental anxiety
• Maintain a clean and fun waiting area with books, toys, or games
• Celebrate “No Cavity Club” members and assist with reward systems